Covid 19 Delivery Information
Sunday 10 May 2020 Filed in: delivery information
Orders are taking longer to process and deliver due to the challenges we face with the Covid-19 pandemic. Items that are showing as 'In stock supplier' should take around 5 to 10 working days to arrive. Please only place your order if you are not in a particular rush.
If you choose DPD we will prioritise your order and will try our best to get your order delivered to you within 5 working days, although this is completely determined by the speed of the supplier and outwith our control. It is not unusual for a few orders to go over the 5 working days. Orders for Hope items are taking the longest at the moment with a timescale of around 2 weeks.
Our phone lines are temporarily closed to allow us to work more efficiently and get your orders out the door. We are aiming to respond to emails the same day or in the evenings.
Thank you for your patience and understanding during these strange times. Stay safe and stay positive!
Tags: delivery information,
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