Online Order Delivery Times
Wednesday 8 March 2023 Filed in: General
When will my order arrive? (excluding Bikes)
Just above the 'Add to basket' button you will see the item availability. We have 3 different availability stock flags on our website which will determine how long an order will take to arrive.
IN STOCK IN KIRKCALDY SHOP
This means that we physically have the item in the shop. If you choose one of our Priority Delivery options then you can expect your order within 1 to 3 working days. If you choose a Non Priority Delivery service you can expect your order within 3 to 5 working days.
IN STOCK AT SUPPLIER
Our stock system is linked in with our suppliers stock system which allows us to offer a wider product range, but does increase the delivery times a little. If you choose one of our Priority Delivery options you can expect the order within 3 to 5 working days. If you choose Non Priority Delivery you can expect the order within 5 to 10 working days, although this is completely determined by the speed of the item coming from our supplier.
OUT OF STOCK
This means that both ourselves and our suppliers are out of stock of the item. Although the website won't allow you to order something with this stock flag you are more than welcome to contact us with the Product ID. We may be able to back order it for you, or at least see if we can provide an estimated restocking date.
If you need an order quicker than this please email us with the product ID to find out if this is possible to avoid disappointment.
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